Terms of use

Last updated 17 July 2026.

What JobMatcha is — and isn't

• JobMatcha is a self-directed careers tool: tests, reports, resume and application helpers, practice tools and planning aids.
• It is not professional careers advice, clinical assessment, financial advice, or legal advice — and its suggestions are starting points for your own thinking, not instructions.
• JobMatcha does not promise that using it will get you a job, an interview, a promotion, or that you will "find your passion". Outcomes depend on you and the job market.

Your responsibilities

• Check everything before you use it. Resumes, cover letters, reports and any other output can contain errors or things that don't apply to you. Review and correct them before sending anything to an employer — you are the final editor and the only judge of what's true about you.
• Decisions are yours. If you make career, education or financial choices using information from JobMatcha, you do so at your own judgement — for big decisions, consider advice from a qualified human (career practitioner, financial counsellor, etc.).
• Keep your account details accurate and your password private.

Age

• The free Career Explorer is for people 15 and over. If you are under 18, you may use it only with a parent, a guardian or a careers adviser who has agreed.
• You must be 18 or over to create an account or to pay for anything.

Fair use

• One account per person; don't share accounts or resell access.
• Don't attempt to extract our datasets, scrape the service, or use it to build a competing product.
• We may suspend accounts that abuse the service or other users.

Payments

Where a paid unlock is offered, it's charged as described on the pricing page.

What JobMatcha is, and what it isn't

JobMatcha is a tool that helps you prepare — it is assistance, not advice. It doesn't act for you, and it doesn't make decisions for you.

• Check everything before you use it. Resumes, cover letters, selection-criteria answers, match scores, salary figures and report narratives are drafts and estimates. You are responsible for reading them and correcting anything that is wrong, out of date, or doesn't reflect your real experience.
• Only you can vouch for what's true. Anything you send to an employer is your statement, not ours. Never submit a claim about your history, qualifications or results that you cannot stand behind.
• Not professional advice. Nothing here is legal, financial, migration, medical or psychological advice, and nothing is a clinical or diagnostic assessment. For those, see a qualified professional.
• No guarantee of outcomes. We can't promise interviews, offers, a salary, or that any employer will respond. Hiring decisions are made by employers, on grounds we don't control.
• Information can be wrong. Job ads, wage data and employer information come from third parties and change without notice. Verify anything that matters before you rely on it.

Liability

To the maximum extent permitted by law (including the non-excludable guarantees of the Australian Consumer Law), JobMatcha isn't liable for decisions you make, or outcomes you experience, based on information or documents produced with the service.

Privacy

How we handle your data is covered separately, in the same plain language: our privacy page.

Contact

Questions about these terms: [email protected].